Category: Tools and Tricks

Server upgrades are an important part of maintaining an efficient technology infrastructure for any business. In this blog, we will explore the key reasons why you might need a server upgrade.What Is a Server?Before we dive into the reasons why it’s important to upgrade your company’s server, let’s briefly define what a server is. Servers are high-powered computers that were designed to store and process data, which helps provide the functionality devices need. Some examples of server usage include hosting data-heavy websites and shared drives for departments or managing large numbers of queries. Essentially, servers enable hosting for processing-intensive workloads.Why [...]

In today’s online world, customers have more access to information than ever before and increasingly rely on online reviews and ratings to make purchasing decisions. As a result, your brand’s online reputation is among the most critical factors in determining your success. This article looks at five tips to help you represent your business positively across all channels. 1.  Monitor Your Brand Reputation Understanding what people say about your brand across various channels will help you improve your reputation. You can achieve this by monitoring your online reputation through tools like Google Alerts and social media monitoring software to [...]

ChatGPT is the latest artificial intelligence technology to take the internet by storm. It's a powerful tool that can help businesses automate customer service and save them time and money. If you're looking for a way to streamline your customer service operations, ChatGPT is definitely worth looking into. Keep reading to learn more about what it is and why it's making such a splash. What is ChatGPT? ChatGPT is a natural language processing (NLP) chatbot developed by OpenAI. It is based on the GPT-3 model, which is a natural language processing system that can generate text from a given [...]

Co-managed IT allows organizations to determine which managed IT solutions to handle in-house and which to outsource. A third-party firm provides up-to-date services while the business continues to benefit from the convenience of in-house staff. So, how can co-managed IT be the solution to the IT skills gap? Takes the Weight Off Staff According to a 2017 survey, approximately 75% of IT teams report talent shortages. Most firms don’t have a problem hiring low-level IT staff, but finding specialized IT skills is becoming more challenging every year. Training or hiring IT staff can be [...]

In the wake of the pandemic, many office workers began working from home. Now that many companies are welcoming staff back to the office, some are setting up hybrid work arrangements to allow employees to work remotely, at least part-time. While having two different workspaces at home and at the office has its perks, it also poses some challenges. How do you maintain your momentum and productivity when you're changing locations? How can you stay organized and ensure that everything you need (files, devices, tech accessories, and personal items) is always within reach? There's good news, as a Gartner [...]

In the last two years, more businesses have been shifting to a remote or hybrid work setup. This change has made companies more vulnerable to cyber-attacks such as ransomware. In fact, McAfee reports that global cybercrime losses have surpassed $1 trillion! 87% of business owners report that improving cybersecurity is a top priority for their organizations in the next two years. At the same time, the evolving nature of these attacks has rendered traditional methods of protecting businesses ineffective. The best way for companies to effectively upgrade their defenses and maximize their security is next-generation antivirus (NGAV) and endpoint [...]

As you already know, Microsoft has recently announced the release of Windows 11. Currently, in its early stages, in an age where hybrid work and learning is becoming increasingly popular, this new update promises a whole new look, more apps, and efficient ways to be creative and productive, while promoting better integration, collaboration, and communication. Microsoft’s new announcement has left many businesses wondering what this means for them in the months to come and if they should upgrade to Windows 11. Switching to a new Operating System is not an easy decision and can result in major disruptions if [...]

Over the last several years, Microsoft 365 has revolutionized the way people work with essential documents. It is the next step in a well-established program, now enhanced with secure technology that isn't just about documents and spreadsheets. It's a full suite of cloud-based applications to help you increase productivity and collaboration within your business. We're proud to be a Microsoft Partner here at ManagePoint Technologies and can help you with everything from installation, support, security, and more. What are the benefits of this software, and how do you know how it will fit into your operation? Let's explore further. [...]