$3K
per month down to
$50
per month. Running in production.
Data Adjudication System Replacement
ManagePoint replaced it with a multi-agent AI architecture. Multiple agents work in sequence: ingesting source data, executing the adjudication logic, producing baseline analysis outputs, and formatting results for delivery. The system runs on current general AI platforms with no proprietary infrastructure and no vendor lock-in.
Monthly operating cost dropped to under $50. The client’s team maintains the logic themselves. When the rules change, they update the workflow. No ticket raised, no developer involved, no wait.
That outcome is not luck. It is the result of architecture decisions made before a line of code was written.
What “Built Properly” Actually Means
A working agentic workflow is not a single AI call with a prompt attached to it. It is a system of decisions about memory, context, retrieval, validation, and handoff that has to be designed deliberately. The difference between a workflow that runs for three years and one that breaks in three months sits in these decisions.
Memory and context
Agents need to know enough to do their job and not so much that costs spiral. We design what each agent remembers, what gets passed forward, and what gets discarded. Without this discipline, token costs grow until the system becomes too expensive to run.
Context compression
Newer techniques let us compress what an agent carries forward without losing the substance of it. For workflows that run at volume, this is the difference between a $50 monthly bill and a $1,500 one for the same outputs.
Hallucination guardrails
Every workflow we build assumes the AI will, at some point, produce a confident wrong answer. We design validation steps, source grounding, and escalation logic that catches these before they reach a customer or a downstream system.
Retrieval that finds the right thing
When a workflow needs to pull from your documentation, knowledge base, or historical records, the retrieval layer is where it succeeds or fails. We tune retrieval to your actual content, not to a generic template.
Audit and traceability
When something goes wrong, you need to be able to see what the agent did, what it saw, and why it made the decision it made. We build with logging that lets your team trace any output back to its source.
These are the things that turn a demo into a production system. They are also the things that get skipped when someone is building fast or building without the underlying understanding.
What We Build
Every workflow we build starts with a thorough understanding of the process it is replacing or augmenting. These are the categories we work in most often.
Multi-Agent Data Pipelines
Multiple AI agents working in sequence to ingest, process, validate, and output data. Replaces manual review chains and legacy processing systems.
Integrating Data Sources
Most AI workflows fail because they cannot reach the data they need. We connect AI to your CRMs, databases, analytics platforms, file stores, and third-party APIs so workflows can read and write where your business actually lives.
Task Aggregation
A platform-agnostic layer that sits across your CRM, project management tools, and personal workspace to surface everything outstanding in one view.
Document Processing
Extraction, classification, formatting, and routing of documents at volume. Replaces manual document handling without sacrificing accuracy or auditability.
Internal Knowledge RAG
Retrieval-augmented generation systems that let staff query internal documentation in plain language. Faster onboarding, fewer interruptions to senior staff.
Custom Integrations
When the off-the-shelf connectors do not go far enough. We build direct API integrations so AI workflows read and write to the systems that actually run your business.
Built to Hand Off
Every workflow we deliver is designed to be owned and operated by your team after we hand it off. No ongoing developer dependency, no black box.
The reason that handoff actually works is that the system was designed for it from the start. Clear agent roles. Documented data flows. Logic written in a form your team can read and modify. Validation steps that surface problems in plain language. The $3K to $50 client maintains their adjudication logic themselves because the system was structured to let them.
01
Process Audit
We map the process as it actually runs before deciding what AI should touch.
02
Workflow Design
Agent roles, data flows, error handling, and integration points are defined before we write a line of code.
03
Build and Test
Built against real data, tested against edge cases, and validated against the original process outputs before deployment.
04
Handoff and Documentation
Your team receives documentation, a working knowledge transfer, and direct access to the people who built it. They maintain and extend without coming back to us.
Common Questions
Answers to what we hear most often from businesses looking at agentic AI for the first time.
Tell us the process. We will tell you if AI can take it over.
Most businesses have at least one process that is eating hours every week and has never been looked at as an automation candidate. Book a call and walk us through it. We will be direct about whether it is a good fit and what building it would actually involve.
Platform-agnostic builds, no vendor lock-in
Designed for client-side operation after handoff
Built on real software development fundamentals
Microsoft Partner, Claude Partner Network
