Category: Policies and Procedures

The Role of User-Centered Design in Custom Software

Creating software that genuinely resonates with users goes beyond just functionality; it requires understanding their needs, behaviors, and preferences. User-centered design (UCD) is one such approach that places users at the center of product development efforts. Read on to learn about the pivotal role of this process in custom software development. The UCD Process The design process begins with thorough research of the target consumers. It typically involves four main stages: In-depth research and understanding of user behavior, needs, and goals Aligning user needs with business requirements and defining critical metrics for success Designing solutions through storyboards, user journey [...]

October 15th, 2023|Categories: Policies and Procedures|

Disaster Recovery Planning for Financial Institutions

A financial institution is a place where transactions happen at the speed of light and sensitive data is the currency. But there's one thing that every financial establishment must always keep in mind: the unexpected. Disasters can strike at any time, and when they do, they can wreak havoc on the institution's operations, reputation, and bottom line. That's where disaster recovery planning comes into play. Read on to learn all about this approach and how it can help your business stay safe. What is Disaster Recovery Planning? Disaster recovery planning (DRP) is like having a safety net for your [...]

October 1st, 2023|Categories: Policies and Procedures|

How Do Managed IT Services Ensure Regulatory Compliance?

Compliance with industry and government regulations is crucial for all businesses. Organizations must adhere to the guidelines of the governing bodies to protect sensitive information and maintain customers’ trust. Managed IT services can provide businesses with the necessary tools, expertise, and support to ensure regulatory adherence. Read on to understand how managed IT services can help organizations meet regulatory requirements effectively. The Importance of Regulatory Adherence Complying with regulations helps build trust, reputation, and customer confidence. By following the rules, businesses can show their commitment to protecting sensitive data, ensuring operational integrity, and reducing potential risks. Failing to meet [...]

August 16th, 2023|Categories: Policies and Procedures|Tags: , , |

A Beginner’s Guide to Data Backup and Disaster Recovery

Data is at the heart of most businesses in today's digital age. Whether it’s financial records or customer information, data is the lifeblood of modern organizations. With so much at stake, it's essential to safeguard your data and protect it from loss or damage. Data loss can occur in many ways, from hardware failure to cyberattacks. The consequences of data loss can be severe, leading to lost productivity, damage to your reputation, and financial losses. That's why it's crucial to have a data backup and disaster recovery plan in place. Keep reading to learn more about data backup and [...]

April 7th, 2023|Categories: Policies and Procedures|Tags: , , , |

How Small Businesses Can Benefit from Project Management and Oversight Services

A project manager is often underestimated or overlooked when it comes to projects on tight budgets. Their role may seem like supervising or overseeing project progress. But too often, small businesses ignore the long list of benefits that can be gained with a mature project management and oversight service. Here’s how small businesses can benefit from project management and oversight services: Align Your Expectation with Outcome A project is a step-by-step process. The goals and expectations get filtered through different standards at every step. People frequently adapt the end result to their particular levels. To ensure that the project's [...]

January 11th, 2023|Categories: Policies and Procedures|

Ontario’s New Employee Monitoring Law and What It Means For Businesses

Six months ago in the Canadian province of Ontario, a new regulation was passed that stated allowing employers to monitor their employees' electronic communications, and thus employers were given this period to make the necessary arrangements if they have a team of more than 25 members. This law defines electronic monitoring as "the observation or recording of an employee's activities or communications using electronic equipment." The employers were to give written statements about how they plan to keep an eye on the activities of their employees and what measures they have taken to foresee the situation. The law as [...]

November 8th, 2022|Categories: Policies and Procedures|

What is Ontario’s Right to Disconnect and How to Stay Compliant

Since much of the office working world has had to go remote for at least some time over the last two years, separating work and personal life has become increasingly difficult. Video conferencing, VPNs, and phone software are commonplace, and our work email is just a few steps away instead of having the regular commute to separate ourselves physically. While all this technology is excellent, it keeps us constantly connected to work, which isn't feasible long-term. Surveys have shown that those working remotely are burnt out. With this in mind, Ontario has passed the Working for Workers Act, 2021, [...]

March 29th, 2022|Categories: Policies and Procedures, Security|
Go to Top